Gerente ProcessosP

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Global Process Manager – I2P

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Global Process Manager – I2P is part of the Global Process Team for P2P which is responsible for the process design, deployment of processes through the organization, defining service placement, training, identification of digital opportunities for automation and standardization, driving standardizing of operating procedures and continuous process improvement to increase productivity, leading specific I2P tooling implementation projects. I2P covers the processes from invoice reception, over invoice processing and issue resolution throughout to the payment and supporting processes like vendor query and reconciliation processes. The actual focus area initially will be on the payment process and may be changed over time based on company and team requirements.

P2P Global Process Manager – I2P is responsible for:

Design of the global standard processes of I2P end to end





Business representative of the related tooling and systems

Developing and maintaining training and communication materials and delivering training and workshops

Develop and maintain standard operating procedures (SOP)

Run fit-gap analysis and root cause analysis and maintain deviation log and action log

Drive process standardization and improvements

Drive Continuous Improvement initiatives and culture

Coordinate the process changes and organizational change management in alignment with the systems

Deliver process automation in the appropriate areas

Drive Innovation / RPA / AI / Technology /

Lead transitions, review service placements and related changes

Liaise with the internal / external stakeholders

Ensure control and compliance as per defined framework

Contribute on delivery of policies and procedures

Leading projects within P2P

Main Areas of Responsibility

Process mining, Process re-desing and conti

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