19 ott - Sesto San Giovanni
LGC Group
Job Description
Quoting Specialist (m/f/d) - French Speaking
Hybrid | Sesto San Giovanni (Milan), Italy (2-3 days per week in the office)
Help scientists around the world access the products they need. Drive exceptional customer experiences. Make an impact.
At LGC Standards , our purpose is simple: Science for a Safer World .
Every day, scientists, laboratories, manufacturers and research organisations rely on our products to ensure the quality, safety and accuracy of their work. As a French Speaking Quoting Specialist , you'll play an important role in making that happen.
This isn't simply about producing quotes. You'll be a trusted partner for customers, helping them navigate their requirements, finding solutions, and ensuring they receive a seamless and positive experience from first enquiry through to quotation.
Working as part of our international commercial team, you'll support customers across French-speaking markets while collaborating closely with Sales, Operations and Customer Service colleagues. Your ability to build relationships,
solve problems and proactively support customers will directly contribute to our success and customer satisfaction.
What you'll be doing
- Creating accurate and timely quotations for customers across French-speaking markets
- Managing customer enquiries and helping customers find the right products and solutions
- Following up on quotations and supporting their conversion into orders
- Building strong relationships with customers and acting as a trusted point of contact
- Working collaboratively with Sales, Customer Service, Supply Chain and Operations teams
- Supporting customers across phone, email, Salesforce and digital channels
- Encouraging adoption of our webshop and digital self-service solutions
- Handling regulated product enquiries responsibly and in line with compliance requirements
- Identifying opportunities to improve customer experience and internal processes
Qualifications
What we're looking for
- Fluent Fre
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