Export Service Agent: Customer Success

19 ott - Genova
OCEAN NETWORK EXPRESS (EUROPE) LTD. FILIAL I FINLAND

Ocean Network Express (Europe) Ltd. seeks an experienced ONECare Service Agent Export to serve as the main interface for export clients, bridging customer service and digital initiatives.
You will drive customer satisfaction, optimize export bookings, and support the company’s ongoing digital transformation in Italy. Key responsibilities include handling inquiries via email, phone, and live chat; managing end-to-end export workflows; ensuring compliance with international maritime and SOPs; and
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