Community Manager
Pubblicato il 19-10-2026 - Experteer Italy in Cusano
Specialista Senior / Project Manager
Può ottenere maggiori dettagli sulla natura di questa posizione e sui requisiti per i candidati leggendo quanto segue.
In this role you help create welcoming, well-run living and working environments for tenants within Hines properties. You will coordinate on-site services, maintenance, safety, and communications to support a high-quality tenant experience. You’ll work with cross-functional teams to organize events, manage shared spaces, and ensure smooth operations from move-ins to move-outs. This position offers the chance to influence daily life at the structure while aligning with Hines’ reputation for innovation and excellence. You’ll be the on-site point of contact who helps tenants feel supported and connected to the local community.
- competitive rewards
- opportunities to grow within a global firm
- diverse and inclusive culture
- trust and high standards
- Move-in/out processes and tenant welcome
- Site inspections and structure tour of shared areas
- Organize and supervise shared spaces; manage PMS and app implementation
- Create and coordinate on-site events and communications/branding
- Finance support: review tenant payments and balances
- Handle tenant complaints and move-out communications for re-marketing
- On-site safety liaison and maintenance coordination
- Receive and manage shipments; parcel collection as point of contact
- Inspect and coordinate minor maintenance interventions and deficiencies
- Provide concierge services (bookings, reservations, upselling services)
- Verify timely maintenance work and report malfunctions/interventions
- Maintain internal procedures and best practices
- Inspect apartments during move-in/move-out and sign delivery/redelivery reports
- Prepare reports as required by Operations Manager
- Check coworking space orders and ensure cleanliness and device readiness
- Support night alarm readiness and structure systems
- Coordinate taxi/rental car bookings and tenant notifications
- Oversee tenant laundry delivery/pickup when not handled by laundry
- Communicate with tenants and vendors in multiple xjncmbx languages as needed
- Possible transfer to other buildings for future openings
- Availability to work shifts, holidays, and weekends
- Speaking at least two languages fluently (Italian and English)
- Confident with the use of technology
- Good PR skills with tenants and external partners
- Knowledge of structure systems and availability during night alarms
- Basic administrative knowledge
- Willingness to work shifts, holidays, and weekends
- Potentially able to transfer to other buildings for future openings
- Proficiency with on-site technologies and apps
- Strong organizational and multitasking abilities
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