IT Helpdesk Coordinator - Level 1 Support Specialist

19 ott - Puglia
iXceed Solutions

iXceed Solutions is seeking a Technical Helpdesk Coordinator – Level 1 to provide first-line IT support to end users, troubleshoot issues, and ensure timely resolution of incidents and service requests while maintaining high customer satisfaction. xjncmbx

Verifichi che le sue competenze e la sua esperienza corrispondano ai requisiti di questo ruolo, quindi si candidi con il suo CV qui sotto.

You will log and track tickets using Jira Service Desk, follow ITIL guidelines, and work with Windows Server environments to resolve hardware and software problems, escalating when needed.

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