Fulfilment Team Lead: Drive Ops & Customer Experience

19 ott - Afragola
Ikea

IKEA Afragola in Campania seeks an Operations Team Lead to guide a diverse team, ensuring product availability and an excellent customer experience. You will plan shifts, optimize workflows, and uphold safety and sustainability in daily practice.

You will recruit, coach and retain talent, manage costs and KPIs, and adapt leadership style to people and situations. Italian and English communication are essential.

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