Account Solution Engineer

19 ott - Milano
Salesforce

Overview

As a Sr. Account Solution Engineer, you will guide customers through the solution cycle, translating business needs into Salesforce-driven architectures. You’ll partner with the sales team to showcase value through tailored demos and technical guidance, acting as a trusted advisor on the transformation journey. Your work will influence large enterprise deployments and help customers adopt Salesforce solutions. This role blends deep product knowledge with strategic storytelling to win with impact.

Retribuzione / Benefits

- benefits and resources for balance
- AI tools to accelerate impact
- internal training programs and mentorship

Responsabilità

- Coordinate and lead the full solution cycle in collaboration with cross-functional teams
- Identify customer needs and position Salesforce as the optimal solution
- Demonstrate Salesforce products through customized demos and concepts for key decision-makers
- Participate in product, sales, and procedural training to maintain vital knowledge
- Respond to RFPs efficiently and drive the technical side of the sales process
- Build innovative, customized solutions addressing business issues and value




- Pursue ongoing learning through internal training and mentorship programs
- Aim to achieve quarterly and annual objectives
- Collaborate with teams to support sales and customer success
- Travel occasionally as required

Requisiti fondamentali

- Hands-on Salesforce experience
- Fluency in Italian and English
- Bachelor in Computer Science or related degree
- Experience delivering Digital Transformation strategies for customers
- Track record in solution engineering, consultancy, delivery, or training for enterprise software
- Strong oral, written, presentation, and interpersonal communication skills
- Good time management in a dynamic team environment
- Team player with problem-solving mindset
- Curiosity for technology, knowledge sharing, and rapid learning
- Willingness to travel occasionally
- Experience alignment with core role competencies (leadership, volunteering, etc.)
- Knowledge in consumer goods or telco is a plus

- Interpersonal communication
- Relationship-building
- Presentation skills
- Salesforce experience
- Solution engineering for enterprise software
- Understanding of Digital Transformation projects

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