Bellman

19 ott - Matera
N/A

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment.

The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity.

Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. 1.

Guest Satisfaction: • To report for duty as per the rota, clean and tidy wearing the correct attire and name badge. • To observe all company rules and regulations as regards to attitude, behavior, health, safety and security. • To perform any others duties as may be assigned by the Senior Porter or de Chef Concierge. • To inform management about guest’s arrival and departure. • Assist other department when required. • To ensure all customers’ requests are handle quickly and efficiently. • To activate a quick response to a guest problem, and then follow up to ensure the guest is satisfied with the end result. • To at all time set an example within the department regarding deportment, attitude and professionalism. • Help guest with restaurant reservations outside and inside the resort.



• Arrange tour / excursions for guest / car hire. • Ensure enough beach towels stock at lower reception and monitor it. • Ensure that lobby area, luggage room, departure lounge, entrance, furniture and equipment are always kept clean and neat at all times. • Deliver luggage, message, and parcel in a timely manner. • Drive, maintain club car according to hotel policy. 2.

Administrative Performance: • To be prudent and financially responsible with company funds.

When necessary ensure that budget guidelines are met and company financial policies adhered to. • To be aware of the cost implication of any decisions within the work place. • To be actively involved with the recycling of paper materials within the work place. • Report to FOM any irregularities related to Limousine and club car. 3.

Environmental Awareness: • To comply with all company and local laws regarding, Fire, Health and safety procedure. • To participate in any training sessions of the aforementioned. • To report and follow up any defects with equipment within the work environment. • To ensure all fire entrances and stairways are clean tidy and assessable.

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