19 ott - Milano
Jt International
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now
Learn more: jti.com
Please apply by November 2nd
Local applicants welcome
Location: Rome
Function: Marketing
Role: Permanent
Reporting to: Retail Activation Group Manager
Sales Account Coordinator B2C (Rome)
The Sales Account Coordinator B2C coordinates, coaches and monitors the Ploom Champions field team, supporting high-quality business-to-consumer execution across strategic points of sale. The position translates central guidelines into clear field priorities and connects the Ploom Champions Manager, Retail Activation, Sales Force, Trade Marketing, retailers and the field team to help maintain consistent standards and continuously improve consumer engagement and point-of-sale performance
Position:
As the Sales Account Coordinator B2C, you will:
• Coordinate daily field activities, priorities and execution across the assigned territory
• Coach and support Ploom Champions to strengthen consumer engagement, selling skills and compliance
• Support onboarding, training and ongoing capability development
• Monitor the consumer journey from engagement and product trial to purchase and registration
• Ensure effective coverage and high-quality execution across priority points of sale
• Monitor point-of-sale readiness, materials, visibility and stock-related issues
• Collaborate with Sales, Trade Marketing, retailers and store teams to support consumer engagement and conversion
• Conduct field checks and ensure compliance with company and regulatory requirements
• Monitor key performance indicators, consolidate field results and provide regular updates
• Collect field and consumer feedback, identify improvement opportunities and escalate key
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