Technical Support Engineer

19 ott - Torino
Nebuly

Title: Technical Support Engineer
Location: Turin, Italy (hybrid)
Reporting to: CTO
Before you apply: Nebuly is where the bar is high and the vision is bold. We move fast, think deeply, and push each other to build the future of AI products. If you're ready to give your best, we'd love to hear from you.

About Nebuly
Nebuly is a fast-growing, VC-backed startup building the platform that proves the ROI of enterprise AI.

Every enterprise function — sales, customer support, HR, finance — is deploying AI agents at scale, and budgets are following fast. But most companies can't answer a basic question: is this spend actually working? Every enterprise deploying AI agents is asking the same question: is this actually delivering value? Today, almost none of them can answer it. The signal that could answer it is right there — millions of conversations happening every day between employees, customers, and these agents — but it's unstructured, high-volume, and invisible without the right infrastructure. So the ROI question stays unanswered, not because the answer doesn't exist,



but because no one can see it. Nebuly makes that signal visible. It sits on top of any enterprise AI deployment, turns those conversations into a clear answer — is this working, and where — and connects the dots back to ROI. Think of it as the accountability layer for enterprise AI: connect once, see the impact, prove the value — with no data ever leaving your environment.

Every new data category has created a new software category. CRM turned customer interactions into pipeline accountability. Product analytics turned user behavior into growth accountability. Nebuly is building that same layer for AI — turning millions of invisible conversations into a clear answer on value.

Our customers include Oura, CNH Industrial, Vodafone, and Moncler. Demand is accelerating fast, and we're building the team to match.

The role
As our enterprise customer base grows, so does the number of technical questions, is

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