People Operations Partner

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ix0w2

UL Solutions is focused on making the world a safer, more secure and sustainable place. As a professional services company, our success is based on the technical expertise of our 15,000 employees across 35+ countries.
We are seeking an experienced People Operations Partner on a Fixed Term basis to support employees and managers throughout the employee lifecycle while delivering exceptional employee experiences across Italy and the Nordics. This role is responsible for managing HR operations processes, employee transactions, onboarding, offboarding, payroll and benefits administration, case management, and employee support activities. The successful candidate will provide service-oriented support across the employee lifecycle while taking ownership of more complex HR processes and a broader regional scope. This role applies strong working knowledge of HR operations to manage core processes, identify improvement opportunities, and support more efficient, consistent service delivery.
The People Operations Partner keeps employee experience at the centre,



approaching each interaction with professionalism, sound judgment, and a commitment to helping employees feel valued and supported.

Responsibilities
Key Responsibilities
• HR Transactions and Data Management. Independently manage and resolve moderately complex employee lifecycle transactions, including documentation, system updates, and approvals. Ensure accuracy, compliance, and alignment with local and global requirements while maintaining oversight of data integrity, audits, and quality assurance activities, as well as ownership of employee data accuracy, completeness, and confidentiality.

• Employee Support and Case Management. Provide responsive support to employees by addressing a broad range of HR inquiries and managing Tier 2 ServiceNow tickets within established SLAs. Serve as a trusted escalation point for Associate-level team members, offering guidance on case complexity, process interpretation, and judgmen

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ix0w2