As part of LIXIL, GROHE is a global leader in bathroom and kitchen solutions, combining quality, design, and innovative technology.

We are looking for an IT Onsite Specialist to support our local and regional operations. In this role, you will help maintain reliable and secure IT systems, provide technical support to colleagues and senior stakeholders, and contribute to regional and global IT projects.

Your Responsibilities

Business Applications, Data & Order Management
• Monitor and troubleshoot EDI, order processing, and logistics systems.
• Support revenue management applications for OOH and Agent channels.
• Manage data cubes and develop SQL queries using MS Analysis Services and Google BigQuery.
• Support FSD/CSD implementation and business reporting.

IT Operations & User Support
• Provide second-level technical support to employees and senior stakeholders.
• Set up and support audiovisual equipment for meetings, conferences, and events.
• Manage corporate mobile devices using Apple Business Manager and Microsoft Intune.

• Maintain local telephony and contact centre systems, including Cisco Unified CM/CCX.
• Coordinate local access control, alarm, parking, and attendance systems.

Infrastructure, Security & Compliance
• Maintain local IT infrastructure, including networks, cabling, hardware, backups, and secure remote access.
• Help ensure compliance with software licensing requirements and company IT standards.
• Support preventive equipment maintenance and appropriate workstation setups.

Projects & Stakeholder Management
• Contribute to global IT projects and support regional initiatives.
• Coordinate external IT providers and service partners.
• Support regional leadership with IT budget planning and execution.
• Evaluate and implement technology solutions in collaboration with business stakeholders and central IT teams.

What You’ll Bring

• Proficiency in SQL, MS Analysis Services, Google BigQuery, Microsoft Intune, Apple Business Manager, Cisco Unifi

IT Onsite Support Specialist

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Magazziniere Carrellista

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