19 ott - Sorrento
Maya Beach Experience
WE ARE HIRING
CONCIERGE & RESERVATIONS ASSISTANT
Beach Club | Restaurants | Guest Experience
Sorrento & Amalfi Coast, Italy • MAYA BEACH EXPERIENCE • Part of GTO RESORTS
ABOUT US
Maya Beach Experience is a unique luxury lifestyle destination on the Sorrento & Amalfi Coast, featuring an exclusive beach club, restaurants and boutique hospitality in a spectacular private bay.
We are looking for a dynamic, organized and guest-oriented Concierge & Reservations Assistant to join our team. The ideal candidate is passionate about hospitality, enjoys working with international guests and has excellent organizational and communication skills.
KEY RESPONSIBILITIES
Beach Club & Restaurant Reservations
· Manage direct bookings for Maya Beach Experience and Lido Parthenope.
· Handle guest enquiries via phone, email, WhatsApp and digital channels.
· Coordinate reservations with the operational teams.
Hotel Partners & Guest Transfers
· Manage bookings received from partner hotels across the Sorrento & Amalfi Coast.
· Coordinate guest pick-up and drop-off services.
· Communicate with hotel concierges, drivers and transfer providers.
Concierge Services & Upselling
· Assist guests staying at Maya hotels with personalized concierge services.
· Arrange and promote private boat transfers, car transfers, excursions and exclusive experiences.
· Identify opportunities for upselling and additional guest services.
Guest Experience & Customer Satisfaction
· Ensure guests enjoy a seamless and memorable experience.
· Assist guests throughout their visit and respond to special requests.
· Proactively solve problems and coordinate with the different departments.
· Collect feedback and contribute to maintaining high service standards.
IDEAL CANDIDATE
· Previous experience in hospitality, reservations, concierge or guest relations is preferred.
· Excellent communication and interpersonal skills.
· Strong organizational skills and problem-solving attitude.
· Positive, proactive and customer-focused
20 ott - Parma
Lidl
20 ott - Pistoia
Randstad Italia
20 ott - Fano
Randstad Italia
20 ott - Trezzo sull'Adda
Mogo