Business Process Owner

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ixa8i

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Questa Posizione Risponde a
Business Process Manager - ERP Transformation and M&A; Integration
Your Role And Responsibilities
The focus of this subject matter expert (SME) role is the end-to-end ownership of Order Management and Service Management processes, with emphasis on SAP S/4 Hana transformation, optimization and process excellence.
The Business Process Owner will drive the standardization, integration, and continuous improvement of sales and service management processes across the organization, ensuring seamless order-to-cash operations and enhanced service delivery.
This role bridges business requirements with system capabilities in SAP S/4HANA, supporting organizational growth and customer satisfaction goals.




The work model for the role is: hybrid
This role is contributing to the Electrification Service Division on global level.
Main stakeholders are business and IS functions within Electrification Service, and counterparts from other Electrification divisions.
You will be mainly accountable for
Process Design & Strategy
Define and govern end-to-end sales order processing workflows, including:
Quote-to-order conversion and optimization
Order fulfillment and delivery scheduling
Service Contract setup, configuration, and renewal processes
Service billing and revenue recognition
Align business requirements across countries and business units to ensure consistent, scalable and harmonized processes
Develop and maintain process documentation, control frameworks, and best practices for service management modules
ERP Transformation & Implementation
Partner with IS/ERP and application owners to ensure processes

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ixa8i