Operations Supervisor
Pubblicato il 19-10-2026 - Indie Campers in Venezia
Questa posizione è in Indie Campers Il processo di selezione sarà interamente gestito Indie Campers.
-- About us Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide.
With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
The Operations Supervisor plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience.
As the on-site leader, the Operations Supervisor drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.
The Role The Operations Supervisor oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support).
This role is *% hands-on,
ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness.
Moreover, the Operations Supervisor reports to the Operations Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.
Key Responsibilities Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance); Track daily KPIs; Promote ancillary products through value-based selling; Conduct basic RV/van checks (battery, water systems, gas, lights, tyres); Promptly escalate complex technical or mechanical problems to regional servicing teams; Maintain complete accuracy of fleet status and readiness in the operational systems; Coordinate daily shifts, priorities, and