19 ott - Anacapri
Bachecalavoro
Luogo di lavoro:
Anacapri
WeareonthelookoutforapassionateGuestServicesExecutive-ConciergetojointhesummerseasonofJumeirahCapriPalace.
Themaindutiesandresponsibilitiesare:
Greetguestsuponarrivalandassistwithcheck-in,orientation,andgeneralinquiries.
Handleguestrequestsefficiently,ensuringtimelyfollow-upandaccuratecommunicationwithrelevantdepartments.
Maintainknowledgeofhotelservices,facilities,andlocalattractionstoprovideaccurateinformationandrecommendations.
Prepareandupdateguestprofiles,notingpreferencesandspecialrequirementsforpersonalizedservice.
AssistincoordinatingVIPamenitiesandspecialarrangementsundertheguidanceofseniorteammembers.
EnsurecompliancewithSOPs,groomingstandards,andhealthandsafetyprotocols.
Supporttheteaminmanagingreservations,confirmations,andguestcorrespondence.
Handleguestcomplaintsprofessionallyandescalatecomplexissuestoseniorcolleagues.
Promotehotelservicesandupsellopportunitiestoenhanceguestexperienceandrevenue.
J-*-Ljbffr
20 ott - Cagliari
PRODUZIONI
20 ott - Alessandria
Human Value S. R. L.
20 ott - Rocca di cambio
Azienda importante
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