PRADA Retail Transformation Business Process Owner

20 ott - Milano
Prada

Job Purpose Support the WW Store Operations area with a focus on managing retail transformation initiatives, particularly the transition to the new SAP S/4HANA system. This includes rethinking all retail store back‑office and HQ processes with a “greenfield” approach, aimed at defining a global template across brands and countries, while working in close collaboration with Finance, IT, and Distribution/Supply Chain functions. Responsibilities * Actively contribute to the Retail and Finance Transformation project, providing a proactive approach and bringing forward ideas and improvement insights; * Participate in detailed analysis activities of retail processes (store back office and HQ), as well as Finance and Distribution processes; * Collaborate in designing To-Be processes, identifying opportunities for improvement and optimization from a process, organizational,



and systems perspective; * Translate business needs into functional requirements for system implementation; * Ensure proper implementation of the defined functional requirements; * Support Retail Key Users during User Acceptance Testing (UAT) activities and actively participate in them; * Act as Business Project Owner for the Retail area, coordinating Key Users’ involvement across project phases and ensuring an effective transition (roll‑out) from legacy to the new system; * Serve as a point of contact both within the WW Store Operations team and with IT and external consulting firms; * Proactively address and mitigate potential risks and conflicts that could impact project success; * Contribute to the definition of the change management program, acting as a sponsor and ensuring alignment from an operational and business process perspective; * Manage, support, and oversee global training sessions for the Retail area; * Provide support to all stakeholders during go‑live and post go‑live phases Knowledge and Skills * Master’s degree, preferably in scientific, economic, or language‑related fields; * Proven

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