IT Helpdesk Specialist - ITIL & User Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8j57wj

PRIMUS Global Solutions (PRIMUS UK & Europe) seeks a Helpdesk Associate to respond to service requests, allocate calls, and maintain incident records. You will follow ITIL practices, communicate clearly with users, and escalate when necessary to keep operations smooth.
The role emphasizes confidentiality and collaboration with internal teams to resolve issues and improve end-user experiences across IT support services in Italy.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8j57wj