Technical Service Manager, Refining Catalysts
Pubblicato il 20-10-2026 - Basf in Senago
WELCOME TO BASFThe Catalysts Division is the world's leading supplier of environmental and process catalysts. We develop technologies for air protection, fuel production and for efficient manufacturing of chemicals and other products, including battery materials. We help our customers to be even more successful with our knowledge of precious and base metals and our passion for innovation.WHAT YOU CAN EXPECTAs a member of BASF's Global FCC Technical Service team, you will play a critical role in maximizing customer value, refinery performance, and business growth across our FCC catalyst portfolio. Acting as a trusted advisor to customers and a key link between commercial, technical, manufacturing, and innovation teams, you will drive technical excellence, strengthen customer partnerships, and help shape the future of FCC technology solutions.Play a critical role BASF's FCC Technical Service team, providing expert support on catalyst performance, additive applications, troubleshooting,
and refinery unit optimization to deliver outstanding customer outcomes.Build trusted relationships with refinery customers by leading technical reviews, site visits, startups, turnarounds, and performance assessments, while serving as a key technical advisor.Partner with Commercial, R&D;, Manufacturing, Product Management, and Global Technology teams to support customer retention, drive business growth, and successfully develop and commercialize new solutions.Deliver technical excellence through catalyst evaluations, refinery data analysis, and resolution of complex FCC operating challenges, ensuring recommendations align with both customer and business objectives.Drive operational effectiveness by supporting technical projects, resource planning, customer deliverables, and continuous improvements to processes, tools, safety, quality, and regulatory compliance.Liaise with industry experts, licensors, laboratories, and consultants to ensure high levels of service delivery to our customer