Senior Customer Care Specialist - Complex Cases & Insights

18 ott - Bardi
Satispay

Satispay is hiring a Senior Customer Care Specialist in Lombardia to manage complex, multi?channel support workflows and drive improvements in our customer experience.Vuole saperne di più su questo lavoro?
Scorra verso il basso per scoprire quali competenze, esperienze e titoli di studio sono necessari.You'll own ticket handling, automation, and proactive retention initiatives across channels.You will collaborate with product and engineering teams to translate customer feedback into actionable insights, while upholding high CSAT and NPS standards.
xysqume This role offers hybrid work with in-office days and remote options.
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