Financial Services Director
Pubblicato il 18-10-2026 - Treatwell in Milano
Payments is going through a major shift across Europe, and we're looking for someone to lead that change at Treatwell by building out our payments strategy across the continent.
Are you someone who thrives on turning complex strategy into commercial impact, building strong partnerships, and driving growth across multiple markets?
Then you might be exactly who we're looking for.
Massimizzi le sue possibilità di successo assicurandosi che il suo CV e le sue competenze corrispondano ai requisiti di questa posizione.
At Treatwell we don't just sell software: we help Europe's best salons and spas digitalise their business, grow their revenue and improve the experience they offer their clients.
You'll be the strategic owner of Financial Services for Treatwell across Europe.
With a commercial, structured and highly collaborative approach, you'll own our relationship with Stripe and turn our payments strategy into real, measurable growth.
You Will Be Responsible ForPayments strategy & commercial ownership: Own and lead Treatwell's European payments strategy across card machines, online payments, transaction fees, Tap to Pay, capital and future financial products, defining the commercial roadmap, pricing and growth priorities.
Strategic partner management: Own Treatwell's strategic relationship with Stripe at a European level, acting as the senior commercial point of contact and leading joint planning, reviews and escalations.
Cross-functional leadership: Partner with Product, Supply, Finance, Operations, Legal and local market teams to embed payments into acquisition, onboarding, account management and retention.
Strategy into execution:
Translate strategy into clear execution plans with owners, timelines and KPIs, proactively removing blockers and driving accountability across teams that don't report directly into the role.
Growth & optimisation: Drive adoption, transaction volume, wallet share, revenue and margin growth across Europe, owning the European rollout strategy for card machines and payment hardware.
Playbooks & enablement: Build scalable playbooks, pricing guidance and sales narratives that help local market teams drive payments adoption on the ground.
About YouSignificant experience in payments, fintech, embedded finance, SaaS, marketplaces, commercial strategy or product-led growth
Strong understanding of payment products, including online payments, card terminals, transaction fees, Tap to Pay, merchant services, capital or embedded finance
Experience leading commercial strategy across multiple markets, ideally in a central or group-level role
Proven experience managing strategic third-party relationships, ideally with providers such as Stripe, Adyen, Worldpay, SumUp or Square
Strong analytical skills and confidence building business cases, commercial models and senior leadership updates
Excellent stakeholder management and the ability to influence and drive accountability without direct authority
About TreatwellWe're a team of 800+ people working every day to transform the beauty industry across Europe.
We've built the leading salon management software, connected to Europe's number one marketplace, helping thousands of professionals run and grow their business.
The Numbers Speak For ThemselvesOver 90,000 partner salons
Present in 14 countries
More than 23.5 million bookings every year
And the best is yet to come.
If you want to join an international, innovative and fast-growing company where your work has a real, visible impact... join us!
We'll Treat You WithContract: A permanent leadership role with real scope to shape a brand-new strategic pillar for Treatwell across Europe.
Compensation: A competitive base salary and premio package, benchmarked to senior payments/fintech leadership roles in your market.
Location & flexibility: Based in London, working closely with teams across all our European markets.
Mindset & wellbeing: Access to a dedicated platform for mental wellbeing.
Work tools: All the tools and technology you need to do your best work.
Impact: A rare opportunity to build and own a new growth engine for Treatwell from the ground up.
Salary: €90K - €140K (depending on experience)
Equal opportunitiesAt Treatwell we're committed every day to creating and maintaining an inclusive workplace, built on mutual respect and valuing everyone's uniqueness.
xysqume We offer equal opportunities to all our candidates and employees, without any form of discrimination.
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