Junior Ai & Product Enablement Specialist
Pubblicato il 18-10-2026 - Sysdig in Prato
Overview
As a Support Engineer at Sysdig, you will help clinicians and teams learn to use cloud security tools effectively, building hands-on lab content and delivering engaging training.
You'll automate parts of the training setup, troubleshoot the delivery platform, and co-create sessions with senior instructors.
Your work will blend practical lab-building with clear instructional materials, using AI tools to accelerate content while ensuring accuracy.
This role supports the broader mission to secure innovation in the cloud and to empower customers through hands-on enablement.
Retribuzione / Benefits
extra days off
mental health support via Modern Health app
great compensation package
Responsabilità
Build and maintain lab scenarios and technical content reflecting real-world use cases
Automate training environment components with Bash/Python and troubleshoot tools like Instruqt and LMS
Design and deliver training sessions, demos, and workshops, growing ownership over time
Produce clear courseware and align material with learning outcomes using instructional design basics
Leverage AI coding/agent tools to accelerate lab creation and scripting with ongoing verification
Collaborate with peers and cross-functional teams, gathering feedback to enhance depth and presentation
Requisiti fondamentali
Working understanding of core DevOps and cloud-native concepts (containers, orchestration, CI/CD, Linux, cloud fundamentals)
Scripting in Bash or Python and working with YAML/Markdown
Strong written and verbal communication with enthusiasm for teaching technical audiences
Comfort with AI coding/agent CLI tools (e.g., Claude Code, Codex)
Curiosity, reliability, and openness to feedback
Working English; additional language is a plus
teaching and presentation enthusiasm
openness to feedback
reliability and collaboration
Bash
Python
YAML