20 ott - La Spezia
Reply
Reply is seeking a Junior IT Service Manager to act as the primary client interface, ensuring high-quality support for Logistics Reply’s supply chain solutions.
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You will handle escalations, generate incident reports, and lead service review meetings with clients and suppliers. xysqume
You will monitor contract performance, optimize value-added services and renewals, and oversee first- and second-level support to ensure SLA adherence within an ITIL-aligned environment focused on logistics technology.
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