Multilingual Customer Service Coordinator

20 ott - Roma
Tumlare

Kuoni Tumlare in Rome is seeking a Customer Service Coordinator to support our EMEA travel operations. You will handle incoming calls, emails and chats, ensure smooth itineraries and act as the local public-relations contact to maintain high levels of customer satisfaction.
You will coordinate services, assist tour leaders, monitor supplier quality, and provide timely reports. The role includes business trips within EMEA, after-hours on-call duties, and occasional evenings or weekends as needed,
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