Group CRM Lead

20 ott - Lombardia
Prada Group

The Prada Group is seeking a Group CRM Manager based in Milan to lead CRM strategy development, governance, and KPI reporting across brands and markets. You will partner with Digital Group CRM & Client Product Senior Manager to translate customer insights into actionable initiatives.
You will drive data-driven decision making, support CRM capabilities rollout, and foster cross-brand collaboration to strengthen customer engagement while maintaining Italian and English fluent communication within

Client Success & Support Specialist

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