VIP Guest Relations Agent Front Desk Milan - Lombardia, Italy
Starhotels Ritz in Milan is seeking a dedicated Guest Relations Agent to be the main point of contact for guests and ensure a memorable stay with attentive service.
You will handle check-in/check-out, respond to inquiries, manage VIP needs, and stay informed about hotel services and events. Fluency in Italian and English is required, with additional languages a plus; Opera PMS experience is preferred for smooth operations.
You will handle check-in/check-out, respond to inquiries, manage VIP needs, and stay informed about hotel services and events. Fluency in Italian and English is required, with additional languages a plus; Opera PMS experience is preferred for smooth operations.