Sr Team Manager, SMB Sales

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8je1c3

Job Summary:
One market, one SMB commercial organisation, one bar for growth — and you'll set it. You'll be key in leading the in-market SMB organisation to success, setting the standard for managed-book growth across your Account Management team.
Job Description:
Essential Responsibilities:
Manage a portfolio of high-value SMB clients, ensuring satisfaction, retention, and growth.
Identify client needs and recommend tailored solutions to drive business outcomes.
Analyze client performance data and market trends to inform strategic recommendations.
Collaborate cross-functionally with Sales, Product, and Marketing teams to deliver value.
Lead initiatives to improve account management processes and client engagement strategies.
Mentor and support junior Account Managers, sharing best practices and insights.
Minimum Qualifications:
8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
What You'll Do




Lead and coach a team of Account Managers against clear commercial outcomes.
Master the use of AI to assess growth and retention opportunity across the book.
Partner with Partner, Vendor, Product and other cross-functional teams to remove barriers and improve merchant outcomes.
Monitor the effectiveness of the team's motions and act with focused business or process improvements.
What You'll Bring — Minimum Qualifications
10+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience.
Proven experience managing account-management teams.
Core Capabilities We're Looking For
A problem-solver who finds a way to meet ambitious financial targets across a full commercial organisation, including course-correcting when needed.
Sets measurable expectations, coaches the team, and addresses underperformance promptly and fairly.
Uses value, coverage, churn and pipeline data to make explicit resource trade-offs at the market

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8je1c3