20 ott - Italia
Jobgether
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Owner (Matchmaking) based in Italy.
As Product Owner (Matchmaking), you will shape the post-purchase customer journey, ensuring that paying users quickly discover relevant connections and experience meaningful matches. You will take end-to-end ownership of product improvements, from identifying opportunities and defining hypotheses to launching experiments and measuring results. Working at the intersection of product, data, engineering, and design, you will optimize activation, recommendation relevance, personalization, and customer engagement. Your decisions will directly influence how users discover opportunities, build connections, and experience value during their first days on the platform. This is an opportunity to make a measurable impact within a globally distributed, remote-first environment focused on innovative social discovery products. If you combine analytical thinking, customer empathy, and a strong bias toward execution,
you will have the autonomy to turn insights into impactful product outcomes.
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Accountabilities
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Own the Post-Purchase Customer Journey: Take end-to-end responsibility for the experience of paying customers, focusing on helping them achieve meaningful matches as quickly as possible. Identify friction points and opportunities to improve activation, engagement, and the time it takes users to experience product value.
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Optimize Matching and Recommendation Relevance: Improve the relevance and quality of recommendations, ensuring customers receive an appropriate volume of options and develop trust in the suggestions presented to them.
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Increase Meaningful Engagement: Develop strategies to increase relevant invitations and improve the likelihood that new customers achieve a quality match during their first week on the platform.
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Drive Conversation Activation: Design and implement engagement m
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