20 ott - Italia
Mercier Consultancy MD
Romanian Speaking Transportation Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into roles that redefine excellence within the transportation and logistics sectors.
Job Overview
We are currently seeking dedicated individuals to join our team for a Romanian Speaking Transportation Customer Experts position in Greece. This is a unique opportunity to advance your career by providing world-class support for a major player in the global transportation industry, all while enjoying the Mediterranean lifestyle through our premium remote-based staffing solutions.
Key Responsibilities
• Deliver exceptional customer service via phone, email, and chat for a leading transportation service provider
• Assist passengers and logistics clients with real-time transportation inquiries, booking adjustments, and route planning
• Resolve complex issues regarding transport schedules, cancellations, and service delays with professionalism and empathy
• Maintain detailed records of customer interactions within the transportation management system to ensure service quality
• Collaborate with international teams to optimize communication flows across the transportation network
• Continuously update your knowledge on transport industry trends and company policies to provide accurate, value-added support
• Uphold the highest standards of service excellence, contributing to one of the most sought-after Romanian-speaking jobs currently available
Requirements
Romanian Speaking Transportation Customer Experts
Benefits
What We Offer
• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Premio to reward your dedication
• Fully Paid Relocation Package (flight, transfer, and h
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