20 ott - Milano
Morningstar
About Morningstar:
Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets. Our offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management. Operating in 32 countries, Morningstar supports financial advisors, asset managers, retirement plan providers, and more with comprehensive investment solutions.
About the role
We are seeking a Senior Customer Success Manager looking to manage and grow the Italian territory developing key relationships, ensuring renewals and acting as an account partner. In this role, you will work closely with clients of our flagship platform, Morningstar Direct, to understand their business objectives, help them maximize the value of Morningstar Direct, and deliver measurable ROI to support retention and account growth. Acting as a trusted partner, you will represent Morningstar and ensure a consistently high standard of service.
As part of a global Customer Success team,
you will collaborate with peers, product managers, and colleagues across Morningstar offices worldwide, gaining deep exposure to the financial industry and Morningstar’s data, analysis, and research. Morningstar offers a dynamic, collaborative, and inclusive culture that supports learning and growth.
Job responsibilities
• Work closely with our flagship product, Direct, to ensure high levels of service delivery and customer ROI.
• Serve as a single point of contact for post-sales services and ongoing client engagement.
• Develop proactive strategic initiatives to grow your accounts
• Intensify relationships with key stakeholders and buyers
• Use your innovative approach to contribute to the business in ways that range from communicating client feedback to product managers, liaising with data and sales colleagues, and liaising with data contributors, all the while contributing to changing and e
21 ott - Viterbo
Humangest S. P. A.
21 ott - Urbino
Humangest S. P. A.
21 ott - Milano
Staff
21 ott - Gonnesa
Società riconosciuta