Group Reservation Coordinator
Pubblicato il 20-10-2026 - Marriott International in Venezia
Additional Information
Job Number 26136283
Job Category Reservations
Location Isola delle Rose, Laguna di San Marco, Venice VE 30133, ItalyVIEW ON MAP
Schedule Tempo pieno
Located Remotely? N
Position Type Non-Management
Pay Range: EUR 24000 - 26000 Annual Gross Salary
Job Summary
The Group Reservation Coordinator manages the room-reservation administration for contracted groups, events and tour series. The role maintains accurate group blocks, rooming lists, ResLink and daily snapshots; supports individual guest requirements; and completes the rooms component of financial recaps. Working closely with Sales, Events, Reservations, Revenue and Finance, the coordinator protects inventory accuracy, strengthens forecasting and creates a clear, reliable experience for planners and guests.
Core Work Activities
• Create and maintain group room grids, rate codes and blocks from tentative stages (TE2) through definite status, and request NPC when required under the applicable process.
• Join sales-to-events handovers and confirm room-block structure, reservation method,
key dates, attrition terms, payment arrangements and guest-administration requirements.
• Manage ResLink, rooming lists, daily snapshots, pickup and attrition tracking; add or assign rooms and accompanying guests as needed.
• Upload and validate rooming lists, resolve discrepancies and negative inventory, and coordinate changes with Reservations, Revenue, Sales and Events.
• Provide planner and guest support for pre- and post-stays, confirmations, visa-support letters, payment links and reservation questions within authorised procedures.
• Coordinate routing instructions, reservation alerts and self-payer arrangements with Events and retain the required payment backup.
• Review stop-sales information with Reservations and Revenue and share monthly need-date insights with Proactive Sales for GSO activity.
• Follow up on tentative blocks and forecasts each month, including direct contact with relevant p