TOS Admin Manager
Pubblicato il 20-10-2026 - Hhla Plt Italy in Trieste
The Position
Purpose of the Job
The TOS Admin Manager is responsible for the administration, configuration, support, and continuous improvement of the Terminal Operating System (TOS), ensuring it supports safe, efficient, and reliable terminal operations.
The role acts as the business owner of the TOS, translating operational requirements into system solutions while ensuring data quality, system stability, and alignment with terminal business processes.
Working closely with Operations, Planning, Commercial, Finance, IT, and the TOS vendor, the TOS Admin Manager supports system enhancements, digitalization initiatives, and continuous process improvement.
Organizational Scope
TOS Administration
• Administer and maintain the Terminal Operating System.
• Manage system configuration, master data, and user access.
• Ensure system availability, data integrity, and configuration control.
• Maintain system documentation and configuration records.
Business Support
• Translate business requirements into TOS solutions.
• Support Operations, Planning, Gate, Yard, Rail, Vessel, Cargo Control,
and Billing users.
• Analyse system issues and coordinate corrective actions.
• Ensure business processes remain aligned with TOS functionality.
Projects & Continuous Improvement
• Support TOS implementation and upgrade projects.
• Coordinate User Acceptance Testing (UAT).
• Validate new functionality before production release.
• Identify opportunities for automation and process improvement.
Systems Integration
• Coordinate interfaces between the TOS and external systems, including ERP, PCS, Customs, OCR, VBS, GOS, Business Intelligence, and Port Authority systems.
• Monitor interface performance and coordinate issue resolution with IT and vendors.
Vendor & Stakeholder Management
• Act as the primary business contact for the TOS vendor.
• Coordinate system enhancements and issue resolution.
• Monitor vendor performance and support service improvements.
Reporting & Training
• Ensure