MSP Partner Technical Manager
Pubblicato il 20-10-2026 - Cisco Systems in Roma
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.Meet the teamSplunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights.Your impactThe Regional MSP Partner Technical Manager (PTM) plays a critical role in empowering Managed Service Providers (MSPs) to build, run, and scale successful Splunk-based managed services. You will champion technical and operational excellence across MSP architectures,
focusing heavily on observability oriented offerings to directly influence partner-led business growth.By co-developing innovative solutions that combine Splunk ITSI with Splunk Observability or AppDynamics, you will help our partners deliver exceptional value to their customers. Success in this role means fostering a thriving technical community and leading enablement initiatives to ensure long-term partner success across the South region.What you will doLead technical onboarding for MSPs, including architecture validation, infrastructure readiness, and operational model design to ensure smooth deployments.Review, validate, and optimize single-tenant and multi-tenant Splunk architectures across on-premises and cloud environments to enhance system performance.Develop observability oriented MSP offerings combining Splunk ITSI with Splunk Observability or AppD, serving as the regional subject matter expert.Guide MSPs in cost-optimized architecture choices to support the packaging and automation of their Splunk service offerings.Oversee architectural and op