Patient Service Representative I

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jjm3e

Department:
02281 HC Chiropractic Care 406 E 2nd Ave - Chiropractic
Status:
Tempo pieno
Benefits Eligible:
Yes
Hours Per Week:
36
Schedule Details/Additional Information:
Monday 7a-5p
Tuesday-Friday 8a-5p
Pay Range:
$19.80 - $29.70
Major Responsibilities:
- Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner.
- Ensures all patient demographic and insurance information is complete and accurate
- Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred insurance benefits . Obtains, calculates and collects the patient's out of pocket financial liability . Requests and collects past due and present balances or estimates due
- Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained,



when appropriate patients in need of financial assistance and refers patients to Financial Counselor
- Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents .
- Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.
- Proactively communicates issues involving customer service and process improvement opportunities to management
- Meets productivity requirements to ensure excellent service is provided to customers
- Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements.
- Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jjm3e