Villa Host

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jkpo0

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. - Before Arrival: - Villa Host to assist Front Office Team, if Villas are vacantOTHERS - Any Vacant Villa should be on Vacant Clean mode - To finalize the guest bill and ease procedures for the payment formalities. - Packing up of luggage upon guest request - Departure letter from Villa Manager - Departure: - Final check of invoices (To be carried out 72 hours prior to departure) - Coordinate &, organise transfer from Villa. - Collect from Front Office a copy of the bill for the guest to double-check his consumption &, eventually to finalise payment.



- Promote guests in posting positive reviews on Trip Advisor and ReviewPro - Before Departure - Coordinate guest day to day activities with other departments - Coordinate with F&, B outlet regarding breakfast, lunch, dinner and BBQ - Note down all habits and hobbies of the guest for guest history - Propose FnB Planner / Propose personalise service to the guests - During Stay - Preparation of welcome registration card and welcoming letter, with the Front Office Team - Welcome guest upon arrival. - Check in guest directly into the villa as per standard welcoming procedure - Upon Arrival - Coordinate with Villa Manager or Front Office Manager, of Villa operations, regarding guest history if any. - Deep cleaning of Villa (the villa and its surroundings) - Deep cleaning of Villa if Villa is back-to-back - Make sure all villa inventory (linen, products, etc) are available - Ensure that particulars or special request is followed up. - Prepare arriva

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jkpo0