21 ott - Milano
Loro Piana
Position
Private Client Relations Coordinator EMEA supports the execution of the company’s VIC strategy by driving the strategy with stores across EMEA, with coordination, accuracy, and operational excellence. The role focuses on facilitating clear information flow, supporting client initiatives and events, coordinating client journeys and related logistics and supporting smooth day to day execution in a fast-paced environment.
Job responsibilities
- Coordination & Information Management: the role coordinates with stores across EMEA markets to collect and consolidate accurate client related information, acting as a coordination point between stores, HQ and internal stakeholders. It manages timely sharing of information, documentation, guidelines, and follow up information, supporting clarity, alignment, and consistency across all activities.
- Events & Experiences Execution: the Private Client Relations Coordinator supports execution of VIC events and experiences, working closely with relevant stakeholders to support smooth planning, execution, and follow up including post event documentation and reporting.
- Client Journeys & Logistics: this role coordinates client journeys and related logistics in line with the plans, managing end-to-end execution and anticipating potential issues to deliver a smooth client experience.
- Planning, Scheduling & Operational Support: this role manages schedules, delighting, calendars, and timelines and meetings with stores, supports preparation and follow up of Private Client Relations calls and contributes to smooth execution of initiatives while reducing last minute execution risks.
Profile
- Professional approach: a high level of accuracy, attention to detail, and punctuality is required across all client related activities. The role requires strong discretion, reliability and professionalism with a clear sense of ownership and accountability. The ability to anticipate needs, manage priorities effectively and remain flexible and responsive during key client moments is essential.
- Excellent Microsoft Office Skills
- Fluent English, both spoken and written; other languages are a plus
Additional information
Per questa posizione è prevista una retribuzione annua iniziale pari a EUR 50,000 lordi.
Tale retribuzione è stata determinata sulla base di criteri oggettivi e neutri rispetto al genere e corrisponde al compenso normalmente riconosciuto alla posizione al momento della pubblicazione di questo annuncio di lavoro. La retribuzione effettiva potrebbe essere soggetta a possibili variazioni in ragione di fattori quali la vostra combinazione unica di esperienza e competenze, la seniority e attuali esigenze organizzative.
Questa posizione prevede inoltre la partecipazione ad un piano di incentivi, a discrezione di Loro Piana,
basato su fattori quali la performance individuale e/o della Società.
In aggiunta ai trattamenti previsti dalla legge, potranno essere riconosciuti ulteriori agevolazioni in conformità alle policy aziendali vigenti.
Il rapporto di lavoro sarà regolato dalle disposizioni del contratto collettivo nazionale di lavoro CCNL Tessile, Abbigliamento, Moda applicato da Loro Piana in Italia.
LORO PIANA
MAISON
Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
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