Loyalty & Customer Engagement Lead

21 ott - Sesto Fiorentino
Ikea

IKEA in Italy (Toscana) seeks a commercially minded professional to lead the country-specific commercial calendar, activation, and customer loyalty initiatives within the Store Commercial Team. You will analyse performance, collaborate with store colleagues, and drive engagement programs across IKEA Family and IKEA Business Network.

The role emphasizes improving customer visits, adding-value selling, and nurturing talent within the team, while aligning with sustainability priorities and strong

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