It/Ot Support Specialist (Onsite, Torre Annunziata, English)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jptdr

D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide.
Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
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Verifichi di possedere le competenze necessarie prima di inviare la candidatura.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.
By building relationships and trusted partnerships within the
IT
community, we optimize our customer's
IT
productivity and contribute to the organization's success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization.
We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching,



and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Qualifications
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in English and Italian (both written and spoken) is essential.
xysqume
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is IT in your DNA?
#J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jptdr