Assistant Manager Reservations

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jptqf

WeareonthelookoutforapassionateandprofessionalAssistantManagerReservationstojoinJumeirahCapriPalaceforthesummerseason****.
Per il seguente ruolo potrebbero essere richieste diverse soft skill ed esperienze.
La preghiamo di consultare attentamente la panoramica riportata di seguito.
Themaindutiesandresponsibilitiesare:
Ensurethedeliveryofinternalandexternalservice,quality,andcommercialperformancealignedwithReservationsKPIobjectives.
CollaboratewithSales,Revenue,andHotelOperationsteamstomaximizerevenueopportunitiesandminimizeoperationalinefficiencies.
Superviseandensurecompletionofdaily,weekly,andmonthlytasksrelatedtoservations,audits,revenue,compliance,finance,visas,andgroupbookings.
Identifyandescalaterisksrelatedtorevenue,finance,andguestexperiencetoseniormanagementforproactiveresolution.




Monitorandresolveguestcomplaintspromptlybycoordinatingwithrelevantdepartmentstoensureasatisfactoryresolution
Keepthedepartmentupdatedwithpropertyinformation,serviceofferings,newrates,andsellingstrategiestoenhanceoperationalefficiency.
Motivatethereservationsteamtoachievehighservicelevelsandoperationalexcellence,fosteringacultureofcontinuousimprovement.
Conducttrainingfornewcolleaguesandoverseethecompletionofallbusinesstrainingrequirements,ensuringpersonaldevelopmentplansareinplaceforallteammembers.
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Regularlyassessteamperformance,providecoachingandfeedback,conductperformancereviews,andensureadherencetoKPIsandstandards.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jptqf