19 ott - Milano
Jt International
At JTI we celebrate differences, and everyone truly belongs.
46,000 people from all over the world
are continuously building their unique success story with us.
83% of employees feel happy
working at JTI.
To make a difference with us, all you need to do is bring your
human best.
What will your story be? Apply now!
Learn more: jti.com
Please apply by November 2nd
Local applicants welcome
Location: Rome
Function: Marketing
Role: Permanent
Reporting to: Retail Activation Group Manager
Sales Account Coordinator B2C (Rome)
The Sales Account Coordinator B2C coordinates, coaches and monitors the Ploom Champions field team, supporting high-quality business-to-consumer execution across strategic points of sale. The position translates central guidelines into clear field priorities and connects the Ploom Champions Manager, Retail Activation, Sales Force, Trade Marketing, retailers and the field team to help maintain consistent standards and continuously improve consumer engagement and point-of-sale performance
Position:
As the Sales Account Coordinator B2C, you will:
Coordinate daily field activities, priorities and execution across the assigned territory
Coach and support Ploom Champions to strengthen consumer engagement, selling skills and compliance
Support onboarding, training and ongoing capability development
Monitor the consumer journey from engagement and product trial to purchase and registration
Ensure effective coverage and high-quality execution across priority points of sale
Monitor point-of-sale readiness, materials, visibility and stock-related issues
Collaborate with Sales, Trade Marketing, retailers and store teams to support consumer engagement and conversion
Conduct field checks and ensure compliance with company and regulatory requirements
Monitor key performance indicators, consolidate field results and provide regular updates
Collect field and consumer feedback, identify improvement opportunities and escalate key issues
Requirements:
A university degree in Business, Marketing, Communication, Economics, Retail Management or a related field is preferred
Three to five years of experience in retail activation, field sales, trade marketing, consumer engagement, customer-facing sales or field team coordination
Proven experience of people management
Experience in fast-moving consumer goods or another consumer-focused industry is preferred
Fluent Italian
Good command of English is recommended for internal coordination and reporting
Strong field coordination and coaching capabilities
Sound understanding of retail execution and point-of-sale dynamics
A consumer-focused and consultative approach
Ability to interpret key performance indicators and use performance insights effectively
Strong communication and stakeholder-management skills
A disciplined approach to standards, procedures, compliance and brand representation
Ability to solve problems and work independently in a field-based environment
What to expect:
Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
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