Sales Operations Team Lead

21 ott - Emilia-Romagna
Mahle

Your Contribution

As Team Lead Sales Operations, you will lead the local team in Parma and play a key role in the global SAP/MORE rollout. This is a great opportunity to shape new digital sales processes, drive operational improvements and support a business serving around 450 distributors across EMEA and selected global markets.

- Lead, manage and develop the local Sales Operations team, ensuring effective day‑to‑day operations, coaching team members and supporting them through ongoing changes.
- Ensure efficient execution and continuous improvement of sales processes, from customer order processing through order handover.
- Drive the implementation and optimization of digital sales operations, including SAP/MORE and relevant sales tools, reducing manual activities and improving efficiency.
- Support sales planning and performance through reliable reporting, forecasting, analyses and accurate sales data.
- Ensure effective use of sales systems and tools, with a strong focus on data quality, pricing processes and consistent application of global standards.
- Act as an escalation point for operational, process and system‑related topics and ensure effective cooperation with relevant internal stakeholders.

Your Experience & Qualifications

- Degree in Business Administration, Sales, Economics or a related field, or comparable professional experience.
- Several years of experience in Sales Operations, Customer Service,



Order Management or a comparable commercial function, preferably in an international environment.
- Proven experience in leading, coaching and developing a team.
- Good understanding of sales processes, including order management, pricing, forecasting and reporting.
- Experience in project and change management, ideally related to system implementation, transformation or digitalization projects.
- Experience with ERP and sales‑related systems; knowledge of SAP and CRM solutions is a strong advantage.
- Strong analytical and problem‑solving skills, combined with a structured, hands‑on approach and good communication skills.
- Very good Italian and English skills are required; knowledge of an additional language is an advantage.

Our Offering

We will provide a collaborative environment working on exciting assignments, along with personal& careerdevelopment opportunities.

After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).

For more information about MAHLE and what a career with us looks like for you,

#TeamMAHLE

is diverse– and we see that as a great advantage We welcome applications with diverse experiences, backgrounds, and identities.

Salary: EUR 42 000 - 45 000 I Department: Logistica OUTBOUND MESXC

Do you have any questions?

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