21 ott - Agrate Brianza
Careerwallet
pbWho We Are /b /pbrpApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.
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The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips.
Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.
The work we do together advances the world's technology.
/pbrpbWhat We Offer /b /pbrpSalary:
€32.000,00
- €44.000,00brpLocation:
Agrate MB,ITA pYou'll vantaggi from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.
We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees.
We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Learn more about our a target="_blank" benefits /a.
As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.
You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
We are looking for a Field Service Engineer , who will support our customer and our team in buAgrate Brianza (Monza, Italy) /u /b, guaranteeing the best performance of Applied Material's Equipment.
/pbrpbKey Responsibilities: /b
- Management of equipment performance and supply of spare parts
- Implement and guarantee all levels of preventative and corrective maintenance within timelines
- Supporting in Troubleshooting activities and fix technical issues on equipment.
- Diagnoses and resolves hardware issues through understanding of software and process data as needed. /b
- Performs upgrades and retrofits on equipment. /b
- Ensures that the team apply the correct procedures and checklist for maintenance both corrective and preventive
- Understands and implement correct work methodologies and procedures as per company and customer quality standards. /
- Anticipates and responds to equipment issues and escalations in a timely manner
- Collaborates and communicates with company stakeholders
- Participates in internal and customer meetings. /
- Within assigned scope, assist management in operation of site service business.
- Assists Applied Materials field management in establishing and achieving objectives for assigned account. /
- Keeps field management informed on customer perception of system performance.
- Takes initiative to avoid and resolve customer problems.
- May occasionally initiate projects to drive down costs or increase uptime. /li /ulbrpbAvailabilities: /pbrulliAfter training availability to work in shift: 4 days IN and 4 days OFF
- Willing to travel for trainings or supporting other teams occasionally (national or international) 20% of time per
Soft Skills:
- Ability into interact in a professional manner with colleagues and customers
- Communicates and presents effectively technical content in a clear manner during customer meetings
- Oriented to team leading and service to customers
- Objective and data driven approach
- Plan and organize work tasks properly and by priorities
- Ability to communicate in a global organization
- Explains technical information within the team and with supporting AMAT network of experts
/ulbrpbComputer Skills:
- minimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc.)
- additional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, Server administration, Computer analyst. /li /ulbrpbEducation: /b
- University Degree in Engineering with limited experience or ITS
- Post Diploma in Factory Automation/Mechatronics.
/li
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