Operations Coordinator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jrczi

Meet the company behind the Z Factor At ZIM, we believe shipping can be exciting. In a fast-moving industry, we’ve made our mark with a fresh and unique approach; we’re all about our people, and our people are all about the Z Factor.

So, what is our Z Factor? It’s the spirit of Innovation and Togetherness, it’s the Can-Do Approach, the Agility in thought and action, it’s the personal touch with both employees and customers.

Driving Global Trade Forward: Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets.

Our mission? To deliver an outstanding customer experience. We’ve blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers’ evolving needs.

Are you ready to unleash your Z Factor?

Who we are looking for:

The Operations Coordinator is responsible for ensuring the efficient, safe and cost-effective execution of vessel and port operations across assigned Italian ports. The role acts as a key liaison between terminals, port service providers, vessel operators, network partners and internal stakeholders to maintain schedule reliability, operational performance and compliance with company standards.

Main Job Responsibilities:

Vessel & Port Operations

- Coordinate vessel calls and related port activities in assigned locations.
- Monitor vessel schedules, turnaround times and operational performance.
- Identify operational disruptions, delays and risks, ensuring timely escalation and resolution.




- Support service recovery initiatives to minimize commercial and operational impact.

Terminal & Service Provider Coordination

- Liaise with terminals, port authorities, agents and service providers to ensure smooth execution of port calls.
- Monitor loading and discharge operations, productivity levels and operational constraints.
- Ensure operational requirements are communicated effectively to all stakeholders.

Cost Control & Operational Efficiency

- Review and validate operational expenses, vendor invoices and port call costs.
- Support budget control activities and identify opportunities for cost optimization.
- Contribute to continuous improvement initiatives aimed at increasing efficiency and service quality.

Reporting & Performance Monitoring

- Maintain accurate operational data and records.
- Prepare and analyze operational KPIs and performance reports.
- Provide regular operational updates to local and regional management.

Stakeholder Management

- Collaborate closely with Customer Service, Trade, Logistics, Finance and regional Operations teams.
- Maintain effective relationships with terminals, service providers and external business partners.
- Support cross-functional initiatives to improve operational performance and customer experience.

Compliance, Safety & Quality





- Ensure compliance with company policies, industry regulations and local requirements.
- Support safety, security and environmental standards related to vessel and port operations.
- Promote operational excellence and adherence to established procedures.

Requirements

- Bachelor's degree or equivalent professional experience in Shipping, Logistics, Maritime Studies or related fields.
- Minimum 3-5 years of experience in container shipping, vessel operations, port operations or logistics.
- Sound knowledge of liner shipping and container terminal operations.
- Strong analytical, problem-solving and coordination skills.
- Ability to manage multiple priorities in a fast-paced international environment, together with the flexibility in working hours required by the management of vessel operations.
- Fluent in Italian working knowledge of English, both written and spoken.
- Proficiency in Microsoft Office applications and operational management systems.

Key Competencies:

- Operational Excellence
- Planning & Coordination
- Problem Solving
- Cost Awareness
- Stakeholder Management
- Accountability
- Communication Skills
- Teamwork & Collaboration
- Adaptability
- Results Orientation

- Job Location: Genova, Italia
- Contract Type: Tempo pieno, Permanent/Temporary based on candidate’s experience.
- Salary Range: 33.000 E – 40.000 E
- Hybrid working arrangement up to 20% of the time

We believe in equal opportunities: At ZIM, we prioritize diversity of our qualified employees. We celebrate differences and embed them into every aspect of our workplace, services, a

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jrczi