Global Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jtcv7

pbThis position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Global Account Manager based in Italy. /b /p pThe Global Account Manager will lead strategic relationships with a select portfolio of multinational customers, driving sustainable growth across multiple European markets and broader international regions. This senior commercial role focuses on developing joint business plans, strengthening executive partnerships, and expanding revenue, profitability, and share of wallet. Acting as a trusted advisor, the successful candidate will connect customers, technology partners, vendors, and internal teams to deliver coordinated solutions aligned with global business priorities. The role requires strong commercial judgement, executive-level negotiation skills, and the ability to turn international strategies into effective local execution. Working across cultures and geographies, the Global Account Manager will identify new opportunities, improve customer engagement, and ensure consistent service delivery. This is an opportunity to influence high-value customer relationships within a collaborative, international technology distribution environment. /p h3Accountabilities /h3 ul lipManage and develop a portfolio of approximately three strategic multinational accounts, including large organizations with substantial business operations across four to five or more European countries and a wider global presence. /p /li lipCreate and execute joint strategic business plans that align customer objectives with commercial priorities across local, regional, and international markets. /p /li lipBuild and maintain trusted relationships with C-level executives, senior decision-makers, and executive sponsors, positioning the organization as a strategic business partner. /p /li lipIdentify and pursue opportunities to increase revenue, profitability, operating income, and share of wallet across the assigned customer portfolio. /p /li lipDevelop compelling value propositions and business cases to support executive discussions, strategic decisions, and long-term customer growth. /p /li lipLead complex, high-value commercial negotiations involving multiple countries, stakeholders, vendors, and business units. /p /li lipUnderstand customer strategies, business challenges, and market priorities, translating them into coordinated initiatives and actionable plans across regions. /p /li lipAct as a trusted advisor to customers, technology partners, vendors, and internal stakeholders, ensuring alignment around shared commercial objectives. /p /li lipCoordinate local sales teams across Europe and collaborate with colleagues in other global regions to deliver a consistent and connected customer experience. /p /li lipNavigate cultural, operational, and market differences to build alignment, strengthen collaboration,



and resolve competing priorities across countries. /p /li lipOrganize and lead executive-level and board-level engagements that support customers' strategic objectives and strengthen long-term partnerships. /p /li lipIdentify customer needs and coordinate the appropriate internal teams to address challenges, resolve issues, and improve overall customer satisfaction. /p /li lipAnalyze account performance, identify growth opportunities, and develop initiatives that expand business potential across the portfolio. /p /li lipCollaborate with business units, sales teams, vendor representatives, and other stakeholders to execute joint plans and achieve commercial targets. /p /li lipPromote digital and e-commerce solutions, including relevant customer-facing platforms, encouraging adoption and improving the customer experience. /p /li lipMaintain accurate and timely account reporting, sales forecasts, customer profiles, and CRM records to support effective decision-making and performance management. /p /li lipProvide leadership, guidance, and support to colleagues across functions and countries, influencing outcomes through collaboration rather than relying solely on direct authority. /p /li /ul h3Requirements: /h3 ul lipAt least 8 years of experience in strategic, international, or global account management, ideally within the information technology sector. /p /li lipDemonstrated success managing large, complex multinational customers across multiple countries and coordinating relationships across regional and global markets. /p /li lipExperience in an international account management role within IT distribution, a technology vendor, a large reseller, a systems integrator, or a comparable technology-focused business. /p /li lipProven ability to build relationships with C-level executives and senior decision-makers, influence strategic discussions, and negotiate complex commercial agreements. /p /li lipExcellent relationship management skills and the ability to act as a trusted advisor to customers, partners, vendors, and internal stakeholders. /p /li lipA highly collaborative approach, with the ability to coordinate cross-functional and international teams, build consensus, and influence stakeholders without direct reporting authority. /p /li lipStrong intercultural awareness and the ability to work effectively across different countries, business environments, and communication styles. /p /li lipSolid commercial and financial acumen,



including an understanding of revenue growth, margins, profitability, operating income, and account performance. /p /li lipStrong strategic account planning, business development, opportunity identification, and commercial negotiation capabilities. /p /li lipThe ability to manage complexity and translate global business strategies into practical, measurable local initiatives. /p /li lipExcellent communication, presentation, and stakeholder engagement skills, including the confidence to communicate with senior executives and lead high-level discussions. /p /li lipStrong numerical, analytical, and problem-solving skills, with the ability to interpret account data and identify business opportunities. /p /li lipProficiency with Microsoft Word, Excel, PowerPoint, and Outlook, along with experience using CRM platforms. /p /li lipFamiliarity with Compass CRM and SAP R/3 is advantageous. /p /li lipbFluent English and French are essential /b for effective communication with customers and colleagues across the international business environment. /p /li lipAdditional European language skills are an advantage, particularly German. /p /li lipWillingness and ability to travel internationally on a regular basis to support customer relationships, business planning, and cross-regional collaboration. /p /li /ul h3Benefits: /h3 ul lipbFlexible benefits: /b Access to benefits and programs tailored to the applicable country and individual needs. /p /li lipbProfessional development: /b Formal leadership development programs, career advancement opportunities, and a range of on-demand learning resources. /p /li lipbWell-being support: /b Resources designed to support financial, physical, and mental well-being, including seminars, events, and an employee assistance program. /p /li lipbInclusive workplace: /b A diverse and collaborative environment that values different perspectives and promotes equitable development opportunities. /p /li lipbGlobal onboarding and networking: /b Structured onboarding designed to help new employees connect with colleagues and establish relationships across the international organization. /p /li lipbCommunity involvement: /b Opportunities to participate in employee-led communities, business resource groups, volunteering, and environmental and social initiatives. /p /li lipbInternational career exposure: /b Opportunities to collaborate with multinational customers, executive stakeholders, and colleagues across Europe and other global regions. /p /li lipbStrategic business impact: /b The opportunity to influence major customer relationships, develop international business opportunities, and contribute to long-term commercial growth. /p /li lipbCollaborative culture: /b An environment that emphasizes shared ownership, continuous development, innovation, teamwork, and ethical business practices. /p /li /ul #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8jtcv7