Market Support & Logistics Analyst
Pubblicato il 21-10-2026 - Harley-Davidson Motor in Romano di Lombardia
Market Support & Logistics Analyst (12-month FTC)Scorra verso il basso per una panoramica approfondita di questo lavoro e dei requisiti per i candidati. Invii la sua candidatura facendo clic sul pulsante "Candidati".Location:Milano, MI, ITAuto req ID:59896Title:Market Support & Logistics Analyst (12-month FTC)Job Function:SalesLocation:MILANCompany:Harley-Davidson Motor CompanyFull or Part-Time:Full TimeIn 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?Job SummaryThe Market Support & Logistics Analyst is responsible for supporting end-to-end dealer operations, order fulfillment, and transportation coordination across multiple systems. This role ensures accurate dealer data, timely order processing, and effective resolution of shipment and service issues while partnering closely with dealers, carriers, and internal teams.Job ResponsibilitiesSet up and maintain dealer records, ensure data accuracy, and log all dealer interactions.Monitor and manage order activity (status updates, backorders, cancellations, reversals, and special orders) across SAP and EDI systems.Track shipments and resolve transportation issues, including delays, incorrect deliveries, and delivery discrepancies, in partnership with carriers.Investigate and process warehouse and transport claims, including lost, damaged, or refused goods, with appropriate documentation and follow-up.Support dealer inquiries related to order status, returns,
and shipment tracking; provide referrals to internal teams as needed.Coordinate with internal and external partners (carriers, CPM, customs, warehouse) to resolve logistics and e-commerce issues.Maintain databases, generate reports, and support audit requirements (e.G., POD, CMR, customs documentation).Assist with special shipments, sales administration, training support, and other operational tasks as needed.Monitor and manage both PAM and MC Dealer inboxManage, Maintain and Oversee fleet and vehicle administration activities, ensuring effective management of vehicle lifecycle processes, regulatory compliance, asset tracking, and stakeholder support across the dealer and corporate network.Education RequirementsHigh School Diploma or Equivalent RequiredEducation SpecificationsBachelor's Degree PreferredExperience RequirementsRequiredExcellent analytical and organizational skills, including the ability to collect, structure, analyze, and communicate dataStrong communication skills – both written and verbal and problem-solving skillsAbility to work in a teamStrong attention to detail and ability to manage competing prioritiesPerform duties with minimum supervisionAbility and desire to work in a highly dynamic and changing regulatory environmentFluency in English, another language would be advantageousMinimum 3 years of experiencePreferredExperience in logistics, order management, customer service, or related fieldSAP experienceEDIDHL and carrier portalsInternal tracking and database toolsWe offer an inclusive compensation package for all salaried employees including, but not limited to, annual premio programs, employee discounts on motorcycles and related products, general merchandise, and more. xysqume We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson ( here ).Direct Reports:NoTravel Required:0 - 10%Visa Sponsorship:This position is not eligible for visa sponsorship or visa transferRelocation:This position is not eligible for relocation assistanceJob Segment: Compliance, Fulfillment, Law, ERP, Warehouse, Legal, Operations, Technology, Manufacturing#J-18808-Ljbffr