21 ott - Minerbio
Hiab
Your mission
The Service Partner Business Development Manager drives profitable growth of Hiab’s aftermarket service business through indirect service partners within a defined region. He/she is accountable for maximizing spare parts and service revenue, strengthening partner performance and capability, expanding service product adoption, and ensuring consistent partner operating standards. He/she also acts as a point of contact for partners regarding warranty processes, technical support, and technical training.
Key responsibilities
● Develop partner aftermarket business by maximising installed base utilisation and providing commercial guidance ● Set targets, monitor KPIs, and performance manage partners to drive sustainable parts and service sales growth.
● Conduct regular performance reviews and audits, collaborate with equipment sales teams on partner alignment and effectiveness.
● Identify market gaps and growth opportunities through data driven analysis.
● Increase spare parts capture rates across all products through the partner network
● Drive adoption and sales of service contracts, digital products, and other service offerings
● Propose and develop parts sales campaigns in coordination with the e-commerce team
● Manage indirect service pricing, partner discounts, and incentive structures in alignment with the
Services division and pricing teams
● Ensure partner compliance with Hiab brand, marketing, and operating standards
● Extend service partner network for an optimal market coverage. Identify, evaluate and onboard new partners in the area.
● Ensure partners are equipped to deliver consistent, high quality service aligned with Hiab standards.
What we are looking for
● Ability to drive profitable growth through data driven decisions and value based selling ● Ability to use installed base analytics and translate market insights into actionable plans
● Proficiency in managing and developing partner relationships
● Ability to manage and optimize partner channels
● Strong interpersonal skills, ability to quickly build rapport with partners
● Open-minded and value focused working approach, seeks to provide solutions for our customers by co-operating closely with relevant parties
● Results and achievement driven, able to make decisions based on data
● Prosper diversity and inclusion
What we offer
As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. · Contract Type: Permanent · Salary: € 55k – € 70k Gross Annual Salary (RAL), based on experience Note: The final offer within this range will be determined exclusively by objective, gender-neutral criteria, such as the candidate's specific skills, professional experience, and technical competencies demonstrated during the interview process. CCNL Metalmeccanico Industria & Company collective agreement Service Partner
Ready to apply?
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.
www.hiabgroup.c
22 ott - Roma
Gruppo importante
22 ott - Palermo
Azienda importante del settore
22 ott - Santarcangelo di Romagna
Società riconosciuta
22 ott - Manciano
Azienda riconosciuta