Room Service Manager - San Clemente Palace Venice
Pubblicato il 21-10-2026 - Hosco in Veneto
Hosco duties and responsibilities include: - Managing room service operations and staff, including scheduling shifts and assigning duties - Training staff to provide excellent customer service and uphold the standards of the hotel - Developing and implementing room service menus - Ensuring prompt delivery of orders to guest rooms - Monitoring guest feedback and resolving complaints in a timely and professional manner - Maintaining inventory and ordering room service supplies as needed - Collaborating with the kitchen staff to ensure meal preparation aligns with delivery times - Ensuring compliance with food safety and sanitation regulations - Reviewing and processing billing for room service orders - Promoting additional services and facilities of the hotel to guests - Oversee all room service operations, ensuring all standards and hotel protocols are adhered to.
- Manage the room service team, providing training and performance feedback as necessary. - Collaborate with the kitchen staff to ensure timely delivery of orders and maintain high food quality standards. - Manage inventory and supplies and ensure adequate stock levels. - Handle guest complaints and queries promptly and professionally. - Coordinate with housekeeping and maintenance departments as necessary. - Ensure compliance with health and safety regulations. - Monitor room service budget and implement cost-saving measures as necessary. - Knowledge in Micros. Settore: Hospitality/Turismo/Viaggi Ruolo: Ristorazione/Hospitality