Store Operations Manager - Roma Piazza di Spagna

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8juoy1

h3Overview /h3 /brpbMoncler /b is currently looking for a bStore Operations Manager /b to join the team in bPiazza di Spagna, Rome /b from January 2027. /p /brpThe bStore Operations Manager /b is responsible for overseeing all operational support activities and processes to ensure they are executed efficiently and on time. The role involves leading the team to meet and exceed objectives, supporting the sales team to maximize store performance, managing and maintaining store assets, and ensuring compliance with all store procedures. /p /brh3Your Impact /h3 /brpAs the operational backbone of the boutique, you will contribute to a seamless and high-quality client experience by ensuring a dynamic, organized environment where everything matters. /p /brul /brliDeliver exceptional after-sales service by managing returns, exchanges, and customer complaints with empathy and efficiency, while turning each interaction into an opportunity for client loyalty and additional sales. /li /brliDefine and monitor key performance indicators (KPIs) to optimize results and ensure operational excellence. /li /brliEnsure compliance with internal policies and guarantee smooth, compliant day‑to‑day operational management. /li /brliImplement and continuously improve operational processes to maintain efficient and streamlined workflows. /li /brliOversee stock replenishment, inventory tracking, and supply management to maintain optimal inventory levels while minimizing shortages and overstock situations. /li /brliManage the Back of House by coordinating shipments, overseeing stock management, and maintaining a clean, safe and functional workspace. Strategically position products to maximize efficiency, support sales and enhance the client experience. /li /brliOrganize and coordinate team efforts,



clearly assigning responsibilities and ensuring objectives are achieved through a collaborative approach. /li /brliEnsure all equipment and IT tools essential to boutique performance are functioning properly. /li /br /ul /brh3Qualifications /h3 /brul /brliSuccessful initial experience in a managerial role, ideally within structured luxury or retail organizations. International experience is considered a plus. /li /brliDegree or specialization in retail management, financial operations, after‑sales service and customer relationship management is appreciated. /li /brliStrong expertise in inventory management. /li /brliTeam leadership, recruitment, and talent development capabilities. /li /brliFluent in the local language and English; additional languages are an advantage. /li /brliStrong digital mindset, with excellent knowledge of Microsoft Office and proven experience using payment and inventory management systems. /li /brliMotivated to grow and develop within the organization. /li /br /ul /brh3Compensation Benefits /h3 /brul /brliEmployment under the CCNL Tessile collective agreement. /li /brliGross annual salary range: €43,000–€53,000, depending on relevant experience, skills and internal equity considerations. /li /brliPerformance‑Based Annual Incentive (MBO) aligned with individual and business objectives. /li /brliMeal vouchers of €10 per worked day. /li /br /ul /brpMoncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8juoy1