Digital Banking Customer Support
Pubblicato il 21-10-2026 - CB Talents in Cellole
Customer Support Specialist | UK Digital Bank | Lisbon, Portugal
Signing bonus €1,000 Free apartment Paid training
Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted.
Why you'll love this role €1,000 signing bonus + €500 loyalty premio
€1,000 paid on contract signature, plus €500 after 6 months with us.
€1,** gross per month
Free furnished apartment, utilities included
Paid training
Training allowance: €* gross/day (€* gross/week)
Health insurance from day one
A real Portuguese contract
12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.
What you'll do Support customers of a UK digital bank by phone, chat, and email
Resolve account and service enquiries clearly and handle complaints with empathy
Share customer feedback to improve products and service, and work closely with your team
What we're looking for At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
Fluent English and strong communication skills
Willingness to relocate to Lisbon and work rotating shifts