21 ott - Savona
SMS Group
In this role you will lead technical-commercial support for flat product rolling services. You will craft spare parts and modernization proposals, coordinate after-sales activities, and ensure on-time delivery within ERP-driven processes. You will work closely with engineering, purchasing and customer teams to translate technical needs into accurate quotations and packages. This is a hands‑on position focused on servicing customers and optimizing order execution in a global engineering business. You will contribute to maintaining high service levels and strengthening after-sales excellence.
* Develop technical and commercial proposals for spare parts and upgrading/modernization solutions for flat product rolling (hot/cold)
* Identify required components, equipment, and systems using customer technical documentation and internal engineering support
* Prepare spare parts packages for initial supply in collaboration with product‑specific technical departments
* Evaluate costs in cooperation with purchasing, costing, and supplier management teams
* Draft technical specifications and detailed commercial quotations
* Oversee and coordinate order execution, ensuring on‑time delivery and accuracy
* Collect and analyze project information, aligning after‑sales activities with contractual milestones
* Maintain accurate records of quotations and orders within ERP systems
* Provide excellent customer service, handling technical inquiries and support needs
* Degree in Engineering or Technical Diploma
* Experience in technical‑commercial back‑office roles within mechanical engineering or steel production environments
* Fluent English (written and spoken)
* Proficiency with Microsoft Office tools (Excel, Word, Outlook)
* Experience with SAP S/4HANA is a plus
* Proficiency in an additional language (preferred)
* clear communication
* team collaboration
* Mechanical engineering background
* Spare parts and modernization proposals Manager Sales & Operations Direct Service Flat Products milano, lombardia, it #J-18808-Ljbffr
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